All in all it went fine. The end result is simply beautiful. There were some glitches here and there, as might be on any large, complex project. But if a problem did come up, Rose and Richard were quick to respond. They clearly put the customer first. They were there throughout the project overseeing everything and problem solving when needed. They clearly regard customer satisfaction as their highest measure of success. I give them a "B" for punctuality only because the project took longer than expected (some of that was our doing), but some was the result of the challenges associated with coordinating the various disciplines involved (plumbing, electrical, stonework, tile, etc.). But again, Rose and Richard work hard to resolve any issues and make us satisfied. Which we were. Description of work: We had three major projects as we took possession of a new house. They created an impressive master bathroom, which required significant structural work tripling the space of the previous master bath. They completely renovated a old guest bathroom, modernizing everything and utilizing first-class fixtures and materials. And they made significant changes to our master bedroom, installing custom, built-in closets throughout the space.

My husband and I brought a new home in West Norwalk and decided to renovate our kitchen. I met with Rose and her husband Rich who walked me through every aspect of our renovation, from the new kitchen cabinets, backsplash, countertops and island they were able to put my mind at ease. One of the qualities I admired about Rose was her ability to be flexible, communicative and oversaw the project from start to finish. Additionally, I was able to obtain a project outline from shipping to installation, which was extremely helpful for me, with me and my husband's schedule. My kitchen turned out beautifully and ahead of schedule. Moreover, they installed two railings to my deck, which was also completed professionally and quickly. After all of this was complete, I had them return and paint my kitchen, dining room and deck railings. Thanks Rose and Rich for making this renovation and paint jobs so seamless.

Great service and follow up

Amazing! Rose will help you at any budget you need and is always there for you when you have questions!

New cabinets and counter tops. Incredible service.

Rose and Richard provide a tremendous amount of design knowledge. Customer service is the best I have ever experienced. It's stressful to remodel your kitchen and they made it stress free. Pricing is also competitive. I checked the marketc and reviewed quite a few companies. I highly recommend them

Our new powder room is gorgeous! Even better the process was as painless and enjoyable as it could be. Rose (and her son) really listened and made our vision a reality. They take real ownership for their work too, not stopping until it is perfect. Highly recommend!

Working with Rose, we started from scratch to build a custom bathroom and closet in our unfinished attic space. She was very helpful, knowledgeable and cost conscious of our budget. She made the whole process seamless. She was always very responsive to emails/phone calls and even went out of her way to go to our house to accept a cabinet delivery while we were out of town. We will definitely use her again if we have any redesigning needs!

My wife and I were in need of a kitchen designer for a total remodel of our kitchen, a small galley kitchen. Our intention was to make the most of every square inch in our tiny kitchen, moving it from the outdated 70's to today's contemporary look. After sitting with Rose Robbins of Rose, the Kitchen Lady LLC, we knew she was the right one for the job. Rose transformed our small kitchen and hardly used formal dining room into a spacious, contemporary, open concept kitchen/dining area. Rose walked us through the process effortlessly, guiding us through the renovation process, resulting in an absolutely beautiful kitchen. Rose is a total professional, hands-on person and knows what is going on at all times. Whenever we had any concerns or questions her response was always timely which made us confident that we had made the right choice. If you're in the market for a designer with great ideas and a personal touch, contact Rose.

Rose and Richard are a wonderful team. They designed our kitchen . They are good listeners and we’re able to guide me in a massive detailed project .They coordinated their efforts with our contractor. They offered opinions but did not overshadow mine.They made themselves available to be present for deliveries and oversight of the installation. Would absolutely recommend their services.

Rose generated fresh ideas and design layouts that we desperately needed in our kitchen, sunroom, and mudroom areas. She seamlessly tied together details of each room to give the entire space a comprehensive feel and transition. Rose's attention to design elements, color combinations, and understanding of how each space can be efficiently utilized was instinctual. We will certainly be calling on Rose again for our future home projects. A true professional!

John was very professional and did an excellent job of designing my kitchen, eliminating a passthrough window, moving my closet and adding lights. This opened the floor plan for an island. All this while Co-Vid was breaking out in March 2020.

I was looking for a specific stone wall tile for my fireplace that was sold out everywhere. I reached out to a number of stores who either responded with a delay of months or flat out they could not get it. I started to consider other tile options, until I stumbled across Rose, The Kitchen Lady. Not only were they able to source the exact tile I wanted, they had the best pricing and they had it delivered right away! They were absolutely pleasant to work with and their customer service was top notch. Thank you Rose & Richard!

We started our kitchen counter project with an aggressive budget and a goal for minimal disruption and no collateral work. Richard and Rose were focused on our plan and achieved all of our goals. Their product knowledge was comforting and their suppliers and installers with meticulous and focused . Richard offered a variety of product and hardware options and did a great job as the project manager. We’ll use them again for our bathroom projects.

I cannot recommend Rose highly enough! She was absolutely wonderful to work with and our bathroom and master closet renovation turned out better than we could have imagined.

As a professional in the business, I only heard great things and had the best feed back from their customers. They are very professional and honest. I would use them myself for my house and recommend them to my friends & family.

We had never worked on counters before but the Rose Kitchen Lady went above and beyond to make sure we had a 5-star experience from start to finish. They got our countertops ready and installed under budget.